FineGrindingLTD.co.uk Privacy Policy
Last Modified: 21 May 2025
Introduction
This Privacy Policy outlines Fine Grinding LTD ("we", "our", or "the Company") practices with respect to information collected from users who access our website at www.FineGrindingLTD.co.uk ("Site") or otherwise share personal information with us (collectively: "Users").
Grounds for Data Collection
Processing of your personal information (i.e. any information which may potentially allow your identification through reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, for providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.
By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to read this Privacy Policy carefully and use it to make informed decisions.
What Information Do We Collect?
We collect two types of data and information from Users:
- Non-Personal Information - This is un-identified and non-identifiable information pertaining to a User(s), which may be collected via the use of the Site. This includes technical information transmitted by your device (e.g. browser type, operating system, language preference, access time), as well as aggregated usage data (e.g. pages viewed, time spent, interactions).
- Personal Information - This is individually identifiable information that identifies or may with reasonable effort identify an individual. Examples include:
- Device Information: IP address, geolocation data, unique identifiers such as MAC address or UUID.
- Registration Information: Full name, email address, phone number, company name, physical address, and any other information voluntarily submitted via forms or communications.
- Service Use Data: Any personal data provided during inquiries, quote requests, or customer service communication.
How Do We Receive Information About You?
We collect Personal Information through:
- Information you voluntarily provide via contact forms, email, or registration.
- Automatic collection when you use or interact with the Site.
- Third-party providers such as analytics services or public data sources.
How Do We Use the Information?
We do not rent, sell, or share Users’ personal data except as described in this Privacy Policy. We may use the information to:
- Communicate with you, including sending notices and responding to inquiries.
- Provide updates, services, and customer support.
- Offer targeted advertisements on our Site (see “Advertisements” section).
- Market our products and services (see “Marketing” section).
- Improve and personalize your experience on the Site through analytics and feedback.
- We may share Personal Information with trusted service providers, subsidiaries, or subcontractors for purposes such as:
- Hosting and operating the Site.
- Providing customer service and technical support.
- Delivering marketing campaigns and advertisements.
- Performing research and analytics.
We may disclose information where required by law or to protect our legal rights and security, including cooperating with law enforcement or regulatory bodies.
User Rights
You may request to:
- Confirm whether your data is being processed and access your data.
- Receive a copy of the Personal Information you provided.
- Correct, update, or delete your data.
- Restrict or object to certain uses of your data.
- File a complaint with a supervisory authority.
To exercise these rights or request further information, please contact our Data Protection Officer (DPO):
📧 admin@finegrindingltd.co.uk
Retention
We retain Personal Information only as long as necessary to provide services and comply with legal obligations. We regularly review the need to keep data and delete any information that is no longer required.
Cookies
We use cookies and similar technologies on our Site. These include:
- Session Cookies: Temporary, deleted after you close your browser.
- Persistent Cookies: Remain on your device to recognize you on return visits.
- Third-Party Cookies: Used by services like analytics and advertising providers.
We use Google Analytics to understand Site usage. It collects anonymized data such as visit frequency and page interactions. You can learn more about Google Analytics policies here.
To disable cookies, adjust your browser settings. However, some site features may not work as intended.
Third-Party Collection of Information
This Privacy Policy applies only to our Site. If you access other websites or services via links on our Site, please review their privacy policies as we do not control those third parties.
How Do We Safeguard Your Information?
We implement industry-standard security measures to protect your data. This includes:
- Encrypted data transmission (HTTPS).
- Secure storage systems.
- Access control for authorized personnel only.
- Vendor and subcontractor compliance with data protection standards.
While we take reasonable precautions, no system is entirely secure, and we cannot guarantee complete data protection.
Transfer of Data Outside the EEA
Some data recipients may be located outside the European Economic Area (EEA). We only transfer data to countries that offer an adequate level of data protection or have appropriate safeguards in place, such as standard contractual clauses approved by the European Commission.
Advertisements
We may use third-party advertising technologies that utilize cookies to serve relevant ads.
You can opt-out of personalized advertising through:
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
Marketing
We may use your Personal Information to send promotional content related to our services.
You can opt out at any time by clicking the “unsubscribe” link in marketing emails or contacting us directly.
Please note: even after unsubscribing from marketing, we may still send administrative or service-related communications.
Corporate Transaction
If Fine Grinding LTD undergoes a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, which will assume the rights and obligations outlined in this Privacy Policy.
Minors
The Site is not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe that a child has provided us with Personal Information, please contact us at:
📧 admin@finegrindingltd.co.uk
Updates or Amendments to This Privacy Policy
We reserve the right to revise this Privacy Policy from time to time. Material changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes your acknowledgment and consent to such changes.
How to Contact Us
For any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
📧 admin@finegrindingltd.co.uk
🌐 www.FineGrindingLTD.co.uk
- Non-Personal Information - This is un-identified and non-identifiable information pertaining to a User(s), which may be collected via the use of the Site. This includes technical information transmitted by your device (e.g. browser type, operating system, language preference, access time), as well as aggregated usage data (e.g. pages viewed, time spent, interactions).
- Personal Information - This is individually identifiable information that identifies or may with reasonable effort identify an individual. Examples include:
- Device Information: IP address, geolocation data, unique identifiers such as MAC address or UUID.
- Registration Information: Full name, email address, phone number, company name, physical address, and any other information voluntarily submitted via forms or communications.
- Service Use Data: Any personal data provided during inquiries, quote requests, or customer service communication.
- Information you voluntarily provide via contact forms, email, or registration.
- Automatic collection when you use or interact with the Site.
- Third-party providers such as analytics services or public data sources.
- Communicate with you, including sending notices and responding to inquiries.
- Provide updates, services, and customer support.
- Offer targeted advertisements on our Site (see “Advertisements” section).
- Market our products and services (see “Marketing” section).
- Improve and personalize your experience on the Site through analytics and feedback.
- We may share Personal Information with trusted service providers, subsidiaries, or subcontractors for purposes such as:
- Hosting and operating the Site.
- Providing customer service and technical support.
- Delivering marketing campaigns and advertisements.
- Performing research and analytics.
- Confirm whether your data is being processed and access your data.
- Receive a copy of the Personal Information you provided.
- Correct, update, or delete your data.
- Restrict or object to certain uses of your data.
- File a complaint with a supervisory authority.
- Session Cookies: Temporary, deleted after you close your browser.
- Persistent Cookies: Remain on your device to recognize you on return visits.
- Third-Party Cookies: Used by services like analytics and advertising providers.
- Encrypted data transmission (HTTPS).
- Secure storage systems.
- Access control for authorized personnel only.
- Vendor and subcontractor compliance with data protection standards.
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)